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Patient Services

Ashford Hospital has a highly skilled Allied Health team available to provide patients support as required. The services include:

  • Physiotherapy
  • Dietetics & Nutrition
  • Speech Pathology
  • Occupational Therapy
  • Wound & Stoma Care

Referrals to these services can be made in consultation with your Doctor.

All people, irrespective of religious faith or cultural background have pastoral and spiritual needs. Illness or other traumas in life can be stressful and at these times the help of others may be valuable. Family members and friends are often an important support, but sometimes the presence of a person who is independent of the situation can be helpful.

Our pastoral care team is available to be a listening presence if you would like to talk through what is happening for you or can offer prayer and traditional faith support if that is appropriate to your needs.

Chaplain Liz Dyson is located at Ashford Hospital and can be contacted on 08 8375 5953.








Clinical Pastoral Education

Ashford Hospital is an accredited centre for training in Clinical Pastoral Education; please contact Chaplain Liz Dyson on 08 8375 5953 for more information.

Our aim is to make patient discharge a smooth process. When admitted to Ashford Hospital, your discharge needs will be discussed with you and your family / carer. Please let your Nurse know if you require additional support, there are Case Managers available who are able to assist in the process.

Equipment

You may require equipment to aid your mobility and recovery when you discharge home, such as crutches, foot stools and toilet seat raisers. Ashford Hospital does not provide this equipment, however it can be arranged for private hire. Please ask the nursing staff to assist you with this process.

An interpreter service can be arranged when necessary. Please ask the nursing staff to arrange an interpreter for you. Charges may apply.

What is Patient Finder?

Patient Finder is a quick and easy way to provide your family and friends with information about your location during your hospital stay. It is designed mainly to assist friends and relatives of patients undergoing surgery. It will allow them to track your progress through theatre, recovery and your return to the ward. The ward, room number and in some cases the phone extension number in your room are included in the displayed information. If you change wards and rooms during your hospital stay, Patient Finder will display your updated location.

How is Patient Finder accessed?

There are a number of ways for your family and friends to access Patient Finder:

Shortly after you are admitted to hospital, an SMS message will be sent to the mobile phone number held in your hospital record. Forward this message onto family and friends. This message contains a web link to the Patient Finder app. They just need to click on the link to open Patient Finder. It provides your location and displays other key pieces of information as shown here. This can only be used if you pass on the information on to your family and friends.

Alternatively, reception staff will supply a Patient Finder card containing information including a web address that can be entered into a browser. Or you can scan the QR CodeĀ® provided on the back of the card. Reception staff will have written your admission number on the back of the card.

Patient Finder provides your family and friends with the comfort of easily knowing where you are in the hospital at any given time.

Click here to access Patient Finder.

QR CodeĀ® is a registered trademark of Denso Wave Incorporated

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